Connect IT were the proud recipients of an Excellence in Enterprise award from the Wicklow County Enterprise Board at the 'Celebrating Enterprise' event held in the Wicklow County Campus Offices at Clermont Rathnew.
read the full storyAuto-attendant - Greet callers with recorded messages that offer touchtone choices and connect callers to the appropriate extensions. Its like having your own receptionist.
Extensions - any phone, anywhere, can be added as an extension of the system. Integrate mobile and teleworkers, stay connected anywhere, and give your customers a single number to contact you.
Voicemail - Each extension comes with individualised Voicemail. Receive e-mail notification of new voicemail, with the actual message attached as an audio file.
Find me/Follow me - Set up alternative numbers (i.e. Mobile or alt. extension) to dial in rotation when a user is away from their desk.
Call Queue - If your extension is busy, your caller gets the option to remain on hold or leave a message. At your extension, you get notified of queued inbound calls.
Call Hold & Transfer - Transfer calls to local or remote extensions, ring groups, or voicemail.
Call Detail Record - Track time spent on calls for billing of professional services.
Conference Call - Connect up to 3 parties on one phone call.
Music on Hold - Customise your hold message to keep your customers informed of company news or offers.
